I met the owner as I was moving out my very first apartment and he was cleaning the carpets of my next door neighbor who was also moving out. We were struggling with one of those grocery store carpet cleaner rentals. He told us that it would only clean well with hot water and to boil the water on the stove. Worked like magic and when I bought my first home we used him regularly. Difficult stains? No problem. Trying to extend the life of your carpet? No problem - he can stretch it out and remove almost all stains. Reasonably price, great service and professional. I highly recommend his services to anyone needing carpet cleaning services.